Customer Care

Customer Care

We're here to help you, whether you are having trouble finding the perfect costume for your event, can't decide what size costume to order, want to know when your costume order will arrive, or need to exchange or return. We've provided answers to many of your questions on the pages below, or in the Frequently Asked Questions at the bottom of this page.

Manage Your Account

Exchanges and ReturnsShipping and OrderingFrequently Asked QuestionsPrivacy Policy
Special OrdersSize ChartsCustomer Comments
Volume DiscountsSchool OrdersLocal Orders


If your question hasn't been answered, please feel free to contact us for info about costumes, sizing, out of stock items, shipping times, returns and exchanges, your order status or anything else. We will respond as soon as possible!

E-mail any time or call us at our warehouse 8 a.m. to 4 p.m. CST Monday through Friday.

E-mail: kaykay@candyapplecostumes.com


Phone: (205) 722-0466


Fax: (205) 722-0469

Candy Apple Costumes
3875 Greensboro Ave.
Tuscaloosa, Alabama 35405

If you are looking for our brick and mortar store, Party Makers, in Tuscaloosa, Alabama, it is now closed, but you can pick up online orders at our warehouse. Just choose "Local Pick-up" during checkout. Pick-up hours are from 8 a.m. to 4 p.m. CST Monday through Friday.

5 Ways to Find Your Costume
By Time Period:
By Couple:
By Occasion:
By Movie:
By Size: