Need several of an item for your dance recital, skit, play, and party? Chances are, we can get it for you! We have great relationships with our manufacturers and often do special orders.
Many of the costumes and accessories in our store can be ordered in greater quantity, or in some cases, different colors, than we currently have in stock. If you've seen a costume on another website but want to order from us, we can often order that for you, too.
If you are interested in inquiring about or placing a special order, contact us by e-mail at kaykay (at) candyapplecostumes.com or phone at (205) 722-0466. We'll need to know how many of an item you need and how quickly you'll need it.
We'll then place a call to the manufacturer and found out if they have enough and if we'll be able to get them fast enough.
If the manufacturer can fill your order, we'll contact you and confirm your method of payment. We prefer credit card or PayPal but can accept school checks in some cases, though your order would be delayed while we wait for the check to be mailed. Payment must be made in full before we place your special order.
Special orders may take up to two to three weeks to arrive to you, though we can rush shipment if necessary. There is no additional charge for special orders unless you request rush shipment.
Returns are not accepted on special orders, though as always we can exchange. If you are placing a special order for several costumes, we recommend ordering one first to use as a sizing example.
For many of the items in our store, we can offer volume discounts on quantities of 12 or more. Discounts vary based on the specific costume or accessory, so please contact us by e-mail at kaykay (at) candyapplecostumes.com or phone at (205) 722-0466 to inquire about the specific item you're interested in. Only ONE Discount per Order.
If you need more of an item than we currently have in stock, we can often special order it for you, and still apply the volume discount. See our Special Orders section above for more details.